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Returns & Refunds

Digital Files

If the downloaded files didn't work as expected or you encountered a technical issue, we're happy to help. Refund requests for digital purchases are accepted — just reach out and let us know what went wrong.

Physical Goods

Return requests for physical Mac Caps are accepted within 35 days of the shipping date. Items should be in unused condition. To initiate a return, contact us with your order details.

To start a return or refund, email hello@ritual.industries with your order information.